Tradecom Case Study

Tradecom is an incentive marketing and advertising agency leading the Brazilian market for Rich Internet Application (RIA) development specializing in online rewards systems.  The company prides itself on delivering digital online systems that are rich in functionality, speedy, reliable and of superior quality.  Tradecom chose WebORB for .NET to help deliver on their RIA vision. (Download PDF)

Business Situation

Since early 2000, incentive marketing companies have been working hard to build a formerly stalled industry and now almost every company in Brazil has or will institute some form of incentive marketing as a way to reward employees and customers and stay ahead of the competition.  The challenge has been to deliver attractive incentive content easily and cost effectively with the right security mechanisms in place.

Application Description

Tradecomís Best Pontos application is an online reward system for incentive and motivational programs.  This system is used by companies, industries, employees and customers to measure everything from sales performance, to employee productivity and customer retention. 

The main benefit to customers using Tradecomís application is having a very quick and clean way to reward employees and customers with virtual points instead of having to contend with how to securely and accurately deliver money into individual bank accounts.  Using the point system, employees and customers have access to hundreds of rewards through a single online catalog that pulls together products from most of Brazilís top online stores.  Tradecomís application is unique because it is a Rich Internet Application that is interactive, delivers content very fast and is visually appealing with a much improved user experience.

Problem Definition

While Tradecom had developed a strong competency in building commercial websites using HTML and Flash, they did not have the skills for a new project that required programming in Flex.  As a result, they worked toward building a competency in Rich Internet Application programming and more specifically Flex development. Then came the challenge of figuring out how to integrate  Flex and .NET.  Initially, the team had developed an integration between Flex and .NET using web services, but they experienced performance problems and needed a resolution fast.   The development team was given about 6 weeks to make the transition from web services to AMF.  This deadline and new requirement for chat/instant messaging functionality was what led Tradecom to WebORB for .NET. 

Solution

Tradecom chose WebORB for .NET, because it offered what other solutions didnít, such as code generation, integration with their existing .NET services, server monitoring, real-time messaging and video streaming.  According to Web Project Manager Fabio Souza, ďMost of our applications are now powered by WebORB.  We have enjoyed not only increased performance since we started using WebORBís support for remote objects, but also experienced a 50% reduction in development time.Ē 

 

Benefits

These were some of the major benefits Tradecom enjoyed as a result of using WebORB for .NET:

  • Faster Development - Tradecom's development time was cut in half, just by using the code generator.  This in turn reduced development cost and enabled the team to meet important project deadlines.
  • Improved Performance - Tradecom's support and administration team were the first to see performance improvements.  WebORB cut data loading times from 1.5 minutes to under 30 seconds.  This was hugely important to Tradecom as more and more data and customers are added to their system.
  • Scalability - WebORB enables Tradecom to support more traffic on their system. According to Fabio, "With WebORB, after the client app is loaded, data flies in and out, consuming much less bandwidth."

Server Environment

  • MS Windows Serve 2003
  • 1 Intel Xeon Dual Core 3.0 GHZ
  • 2 GB RAM
  • MySQL
  • WebORB for .NET