Rich Internet Applications run in a black box. Whether it is developed using Flex, Flash, AIR, Silverlight or AJAX, once the application is loaded into a browser or started on a desktop, odds are you do not know how the users are using your application. See if you can answer these questions: How much time do your users spend on a particular screen of your application? Do they find the interface to be intuitive? Do you know if they can easily navigate through the workflows? Do you know how many users accomplish what the application is meant to do for them? And if the answers to these questions are 'NO', do you know why the application is underperforming? These and many other questions can be answered using the RIA Analytics product by Midnight Coders.