--- title: "Cisco Webex Integration" description: "Integrate Cisco Webex messaging, spaces, memberships, people, teams, and meetings. Post to spaces or people, manage spaces and members, look up people, schedule meetings, and manage Webex-side webhooks." url: https://flowrunner.ai/integrations/webex date_modified: 2026-08-01T02:40:32-07:00 --- # Cisco Webex [Communication](https://flowrunner.ai/integrations/category/communication-messaging) Integrate Cisco Webex messaging, spaces, memberships, people, teams, and meetings. Post to spaces or people, manage spaces and members, look up people, schedule meetings, and manage Webex-side webhooks. [Verified](https://flowrunner.ai/integrations/verified "What does verified mean?") · 30 actions · API key · available [Cisco Webex website](https://webex.com/) · [Platform Documentation](https://developer.webex.com/docs) · Capability data verified 2026-07-14 1. A customer escalation reaches a stage that calls for a live meeting 2. Agent reads the account details and the list of invitees, internal and external 3. Agent flags that the invitee list includes people outside the organization 4. Agent drafts the meeting time, title, and invitee list 5. Agent posts the proposed meeting and the external invitees to the account team space 6. An account lead approves; only then does the agent call Create Meeting and send the join link ## What This Integration Enables FlowRunner agents use Webex to run enterprise messaging and to coordinate live meetings from a workflow. An agent can post a message to a space or a person with text, markdown, and Adaptive Card attachments, provision and manage spaces and their members, look up people by email to route correctly, schedule, update, and cancel meetings and share the join link, download files attached to messages, and manage Webex-side webhooks that post to an endpoint you host. Bots only see spaces they belong to, so the agent adds itself before it posts. The action the agent confirms first is scheduling a meeting with external invitees, because those invitations leave the building. ### Without FlowRunner **Meeting scramble**: Someone schedules the escalation call by hand and chases the join link **Invite mistakes**: The wrong external contact gets a calendar invite before anyone reviews it **Manual link sharing**: The join link is copied into a message one recipient at a time ### With FlowRunner **Agent prepares the meeting**: The agent assembles the time, title, and invitee list from the escalation **Human approves external invites**: An account lead reviews the outside invitees before the meeting is booked **Automatic link delivery**: The agent shares the join link with every invitee once the meeting is set ## Use Case Scenarios ### Escalation meeting with an external-invite gate A customer escalation reaches the stage where a live call is warranted. The agent assembles the meeting time, title, and invitee list, notices that the list includes people outside the organization, and posts the proposed meeting to the account team space. An account lead reviews the external invitees and approves. Only then does the agent call Create Meeting and use Create Direct Message to send each invitee the join link. No outside invitation goes out without a person reviewing who receives it. ### Project space provisioning The agent uses List People to resolve a coworker's email to a person ID, creates a project space with Create Room, and adds the right members with Create Membership. The bot adds itself to the space first so it can post. A project gets a ready space and the right people without manual setup. ### File relay from a space The agent uses List Messages and Get Message Attachment to pull files posted in a Webex space into FlowRunner storage, then relays a summary into another team's channel through a different connector. Attachments move between platforms without anyone downloading and re-uploading by hand. ## Human-in-Loop Highlight The human-in-loop moment in Webex is the external-invite gate on meetings. Posting inside a space runs on its own. Scheduling a meeting that invites people outside the organization does not, because those invitations reach customers and partners directly. When the agent prepares an escalation meeting and sees external invitees on the list, it stops and posts to the account team space: "Ready to schedule a call with two external contacts at Acme. Approve the invitee list before I book?" An account lead reviews and approves. Only then does the agent call Create Meeting and share the join link. The agent handles the scheduling mechanics. A person owns the decision about who outside the company gets invited. Agent processes routinely Detects exception requiring judgment Clear match Continues automatically Ambiguous Routes to human via preferred channel Human decides Agent resumes with decision ## Agent Capabilities 30 actions ### Messages 6 - **Create Message** Post a message to a space or a person, with text or markdown plus optional files and Adaptive Card attachments. The primary posting action. - **Create Direct Message** Send a direct message to one person by email. A shortcut for one-to-one messaging. - **List Messages** List messages in a room. Used to gather recent activity. - **Get Message** Retrieve a single message by ID. - **Delete Message** Delete a message. - **Get Message Attachment** Download a file attached to a message into FlowRunner file storage and return a shareable URL. ### Rooms 6 - **List Rooms** List rooms, filterable by direct or group type. Used to resolve a target space. - **Create Room** Create a space. Used to provision a project room. - **Get Room** Retrieve a room's details. - **Update Room** Update a room's title. - **Delete Room** Delete a room. Used to archive a space after a project ends. - **Get Room Meeting Details** Retrieve the meeting details associated with a room. ### Memberships 3 - **List Memberships** List the memberships of a room. - **Create Membership** Add a person to a space. The bot must be a member before it can post. - **Delete Membership** Remove a person from a space. ### People 3 - **Get My Own Details** Return the identity behind the token. Used as a connection check. - **List People** List or search people in the organization. Used to resolve an email to a person. - **Get Person** Retrieve a single person by ID. ### Teams 4 - **List Teams** List Webex teams. - **Create Team** Create a Webex team. - **Get Team** Retrieve a single team. - **List Team Memberships** List the members of a team. ### Meetings 5 - **List Meetings** List scheduled meetings. - **Create Meeting** Schedule a Webex meeting with start and end times and invitees, returning the join link. Used to spin up a session from a workflow, behind a human approval when external invitees are involved. - **Get Meeting** Retrieve a meeting's details. - **Update Meeting** Update a meeting. Requires title, start, and end on every call. - **Delete Meeting** Cancel a meeting. ### Webhooks 3 - **List Webhooks** List Webex-side webhooks. Managed for automation, not registered as FlowRunner triggers. - **Create Webhook** Create a Webex-side webhook that posts events to a URL you host. - **Delete Webhook** Delete a Webex-side webhook. ## Frequently Asked Questions ### What can FlowRunner do with Cisco Webex? FlowRunner agents can run Create Message, Create Direct Message, and List Messages in Cisco Webex, plus 27 more actions. ### Does connecting Cisco Webex to FlowRunner require OAuth? No. Cisco Webex connects to FlowRunner with an API key, no OAuth flow required. ### Can Cisco Webex trigger a FlowRunner workflow automatically? Cisco Webex doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger. **Work at Cisco Webex?** This integration exposes Cisco Webex to AI agents on every FlowRunner plan, including through MCP, at no cost to you. [See what FlowRunner offers integration partners](https://flowrunner.ai/integrations/partners), including how to keep this page current. --- Markdown version of https://flowrunner.ai/integrations/webex. Site index: https://flowrunner.ai/llms.txt