Editorial Policy

1. Author attribution

The default byline on FlowRunner content is Mark Piller, Founder of FlowRunner. The byline links to our About page, which describes the company, the team, and the leadership credentials behind the content we publish.

Mark is named because someone real signs off on what gets published. Readers can hold a named human accountable for accuracy, framing, and follow-up. If a piece you read here gets something wrong, the right person to email is mark@flowrunner.ai.

When a different byline appears

As FlowRunner grows, additional people will author content under their own names. When that happens, the byline reflects the actual author and links to a profile or About-page section that identifies them. We do not invent author personas, use stock photos for fictional contributors, or attribute content to people who did not write or substantively review it.

Some pages on the site — integration reference pages, product catalog pages — carry no byline. Those are reference documentation, not authored articles. They are owned by the FlowRunner organization and the company is the author of record (visible in JSON-LD as the publisher).

2. AI-assisted content

A growing share of our content is produced with AI assistance, then reviewed by a human editor before publishing. The default editor is Mark Piller. We disclose AI assistance because it is how the work actually gets done; pretending otherwise would misrepresent the production process.

AI assistance does not change the author byline. The named author is the person responsible for the published work, regardless of which tools were used to produce it — the same way an author who used a research assistant or a copy editor still takes the byline.

3. What editorial review checks

Before any AI-assisted content is published:

• Factual claims are checked against source material (product documentation, customer evidence, cited research)
• Quantitative claims trace to a verifiable source per our E-E-A-T contract; framing matches the strength of the underlying evidence
• Brand voice and positioning are aligned with our published guidelines
• The piece must be one the named author would defend if questioned about it

4. What we do not do

• We do not invent author identities or attribute content to people who did not produce or substantively review it.
• We do not fabricate quantitative claims, customer logos, or case studies.
• We do not present anonymous AI-generated content under a fake "team" or "staff" byline to obscure the production model.
• We do not republish AI output without human review.

5. Disclosures

Cross-site relationship. FlowRunner and Midnight Flow are operated by the same team (Midnight Coders, Inc.). When FlowRunner content cites a Midnight Flow case study, we disclose the relationship inline so readers know it is a first-party engagement, not third-party validation.

BYOK and third-party AI. FlowRunner uses a Bring Your Own Keys model for AI providers in the product. The content on this site may also be produced with assistance from third-party AI tools. Those tools do not change the editorial responsibility — the named author and editor are accountable for what gets published.

6. Corrections and contact

If you find a factual error, a misleading framing, or a citation that does not support the claim it is attached to, email editorial@flowrunner.ai (or directly to mark@flowrunner.ai). We correct substantive errors promptly and note the correction in the page where appropriate.

7. When this policy changes

We update this policy as the team grows, as new content production patterns are introduced, and as regulatory guidance on AI-assisted content evolves (FTC AI guidance, Google's Spam Policy on Spammy Automatically-Generated Content, FTC endorsement guidelines). The "last updated" date at the top of this page reflects the most recent material change.