Google Translate

Translate text between 130-plus languages, detect the source language of any text, and list supported languages using the Google Cloud Translation API.

3 actions available

New review posted in a non-English language

Agent detects the source language of the review

Agent translates the review into the working language

Agent files the translated review with the original attached

Analyst gets the review in a language they can read

A review that will be quoted publicly routes to a person to verify the wording

What This Integration Enables

Google Translate gives a flow broad, fast language coverage. It translates text between a large set of languages, detects the source language automatically so the flow does not have to know it in advance, and lists the languages it supports. For high-volume, wide-coverage translation, it is a dependable step. The reach is the point: whatever language something arrives in, the flow can read and route it. And routing is where translation becomes operational rather than a convenience. An orchestration layer detects the language, translates, and sends the message to the right place, escalating the customer-facing ones to a person. FlowRunner is built for that layer.

Without FlowRunner

Foreign text ignored Non-English reviews and messages go unread

Manual translation Someone pastes text into a translator one message at a time

Wrong-language routing Messages reach agents who cannot read them

With FlowRunner

Broad language coverage 130-plus languages handled in the flow

Translation automatic Text translates the moment it arrives

Language-aware routing Detection sends each message to the right person

Use Case Scenarios

Global Review Monitoring

Reviews come in from markets around the world in many languages. The agent detects each review's language, translates it into the working language, and files it with the original. Analysts read a single stream instead of skipping the reviews they cannot understand, and nothing gets ignored for being in the wrong language.

Inbound Message Routing

Messages arrive across languages and need to reach the right agent. The agent detects the language, translates the content, and routes by topic and by which agents can handle a follow-up in that language. Messages land with the right person the first time.

Public-Facing Content Check

Content that will be published in another language passes through translation first. Routine internal text uses the machine translation directly. Anything that will appear publicly or be quoted is flagged and routed to a person to verify the wording before it ships, so broad automatic coverage never puts an unreviewed sentence in front of customers.

Human-in-Loop Highlight

Broad machine translation is ideal for reading and routing and risky for anything a customer will read verbatim. When a translation is headed for publication or a customer-facing reply on a sensitive account, FlowRunner routes it through a [human-in-the-loop](/concepts/human-in-the-loop/) step: the agent pauses, shows the original and the translation together, and sends it to a reviewer via Slack. They confirm the wording. Automatic translation covers the volume; a person checks the sentences that will be seen.

Agent processes routinely

Detects exception requiring judgment

Clear match Continues automatically

Ambiguous Routes to human via Slack

Human decides

Agent resumes with decision

Agent Capabilities

3 actions

Translation

Translate Text Translates text into the target language using Google Cloud Translation (v2). Accepts a single string or an array of up to 128 strings mapped from a previous step.

Language Detection

Detect Language Detects the language of the provided text using Google Cloud Translation (v2). Returns the most likely ISO-639-1 language code with a confidence score between 0 and 1, plus the full list of detections.
List Languages Lists all languages supported by Google Cloud Translation (v2). Each entry contains the ISO-639-1 language code (used as Target Language or Source Language in Translate Text) and the language's display name, localized to the requested Names Language.

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